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Essentials out now!Bristan Essentials offers great value taps and showers, made brilliant.

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Service Centre

We care just as much about our customers as we do about the quality of our products. On this page, you'll find a host of advice and support and, if you can't find what you are looking for, then our fully trained team of customer experience creators are on hand to answer any questions.



 Find a Bristan spare

If you're looking for a spare part, simply click on the ‘find a spare’ button below.

Find a spare

 Frequently asked questions

Need some help? Check our FAQs for answers to some of our most commonly asked questions.

Our FAQs

 Get a helping hand from Bristan

Our products are Everyday Brilliant, that's why they come with guarantees you can rely on.

Our guarantees

Returns Procedure

At Bristan, we always aim to offer the very best customer experience, even when you are returning products to us. That's why we have a simple returns process.

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Caring for your chrome

We've developed a 'Love your chrome' cleaning kit which can be used to look after your Bristan taps and showers.

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Recycling

 

Bristan Group is committed to its responsibilities under the Directive to recycling and the reduction of landfill in the UK. Bristan Group is proud to be a Zero to landfill company.

Find out more

Register a product

Register your product with us now and, if you do have any queries after installation, we'll be able to identify your product and give you the best advice quickly.

Register a Product

CONTACT US

Need some help? Speak to one of our friendly experts.

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Here to help

Award winning customer services

Whether you need some product advice, help from customer services or to request a spare part or service engineer visit, get in touch with our team today.

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No-nonsense guarantees

Every product comes with peace of mind – rigorously tested in our own test lab, everything is covered by a no nonsense guarantee.

Register Your Product

1000s of stockists nationwide

Our nationwide stockists means buying your Bristan taps or showers is easy – and if they don’t have what you want, we’ll deliver to them the next day by noon.

Find a retailer

© Bristan Group Limited 2019

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