Genuine
lifetime cover

Repair, replacement or refund on all parts & finishes. All you need is your proof of purchase.*

Our Lifetime Guarantee means exactly that: cover for the lifetime of the product. Not five years. Not ten years. No hidden expiry date. Just long-term confidence that if something isn’t right, we’ll take care of it.*

*Terms and limitations apply.

Why our Lifetime Guarantee is different

Lasts for the lifetime of the product.

No short-term window. No hidden expiry date.
Cover the whole product.

Parts, finishes and working components – not just specific elements.
We’ll take care of it. Properly.

Repair, replacement or refund and, in the first year, labour is covered too.

No complicated
small print

If an eligible product bought on or after 1st April 2026 develops a genuine fault, we’ll repair, replace or refund it.* It’s that simple.

Find out how to claim

Bought your product before 1st April 2026? See our previous guarantees for guarantee details.

*Proof of purchase required.

Industry leading protection

What the Bristan Lifetime Guarantee covers
Brand	Parts	Moving parts	Finish	Labour*	Repair	Replacement	Refund
	Lifetime	Lifetime	Lifetime	1 year	Yes	Yes	Yes

*Labour not applicable to bathroom accessories. Terms and conditions apply.

Register your
guarantee

By registering your product now, you can benefit in the unlikely event that there is a manufacturing fault with your product.

Bristan taps and shower handset in brushed brass, gun metal, black and chrome finishes on a teal background

Other guarantees

While our Lifetime Guarantee covers the majority of our products, some are supported by specific guarantees. These guarantees still reflect our commitment to quality and long-lasting reliability.