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Customer Support


Dealing with quotes. Getting hold of products. Technical support. Installers and merchants have all kinds of challenges to deal with in a working day, which is why at Bristan we like to support you both however and
wherever we can.

So in addition to having the UK’s widest range of showers and taps, you'll also find there's all sorts of different ways we are working
to make life easier for you.

Bristan Go

Bristan Go has been designed with the installer in mind. It lets your customers browse our full range of shower and tap designs from the convenience of a smartphone or tablet. And you can send quotes, using Quote Builder, directly to them.

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Bristan Care

From solid guarantees and extended warranties to a technical support hotline and a team of mobile engineers ready to help — Bristan Care is a comprehensive support package to help installers and merchants; and reassure homeowners.

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Bristan Express

Our Bristan Express delivery service ensures you get what you need, when you need it.
Any showers or taps ordered by 6pm will be delivered to our stockist by noon the next working day.

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Products to make your life easier

See why everything about our products is focused on making your life easier.

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Find spare parts easily – even for discontinued products.

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Help & Advice

FAQs and technical trouble shooting.

Get information and advice now

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Rate and review Bristan products — find out more


Our dedicated online store for independent merchants….

View our store now

Branch Locator

Finding a stockist is easy

Go to our branch locator now


Get tips and advice from other professionals at The Knowledge



Qualify as a Bristan shower specialist

It's easy at the Shower Training Academy


How can we help? Click here to use our online form or call us now on 03300 266273