Most embarrassing/funniest moment professionally?
I once walked in on a gentleman sitting on the toilet. To be honest, it was probably more embarrassing for him than for me. Also, I once went into a job with keys the tenant turned up thought I was a burglar and called to police. Like I said, every day is different!
What tips would you give to anyone just starting in the industry?
Don’t be afraid to make mistakes. And learn from them. Also, ask as many questions as your can with your mentor. There’s never such a thing as a silly question, and you’ll appreciate asking when you’re out on your own.
Most unusual job/request?
I’ve often got asked to pick up customers shopping when I’m out on the job, or change lightbulbs. In terms of actual job requests, dog baths were quite unusual, especially as an ensuite in the house, but that’s getting more common these days!
What trends do you see dominating the industry in the near future?
Black finishes. Black taps and black showers, everything is black at the moment.
What would make your job easier?
Customers changing their minds, but you’re always going to have that.On average how many taps do you fit in a week?
5-6 sets.On average how many showers do you fit in a month?