Our friendly customer service team are available to answer your questions on products, installation, maintenance and servicing.

We’d love to resolve your issue, simply select the question from the dropdown below, all enquiries through our form can currently take up to three working days. Alternatively, call us on the phone number on this page.

Also - our products come with a guarantee, so if you’re still within the guarantee period, please make sure your Register your bristan product before you get in touch.

Our opening hours are: Monday to Friday - 8.30am to 5.00pm