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Contact Us

Our friendly customer service team are available to answer your questions on products, installation, maintenance and servicing.

We’d love to resolve your issue, simply select the question from the dropdown below, all enquiries through our form can currently take up to three working days. Alternatively, call us on the phone number on this page.

Also - our products come with a guarantee, so if you’re still within the guarantee period, please make sure your Register your bristan product before you get in touch.

Our opening hours are: Monday to Friday - 8.30am to 5.00pm

CONTACTING US


Do you need some help or have a question?  You can chat with us, or use the form below to get help with anything from product issues to service requests.        

Chat to our support team on: 

0330 0266 273

We’d love to resolve your issue, simply select the question from the dropdown below. We aim to respond to enquiries within 3 working days.