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New brochures available now!Explore our tap and shower collections.

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Contact Us

Our friendly customer service team are available to answer your questions on products, installation, maintenance and servicing.

We’d love to resolve your issues quickly so you can get on with your day. Simply select the question from the dropdown below to begin or call us on the number.

Also - our products come with a guarantee, so if you’re still within the guarantee period, please make sure your Register your bristan product before you get in touch.

Our opening hours are: Monday to Friday - 8.30am to 5.00pm

CONTACTING US


Do you need some help or have a question?  You can chat with us, or use the form below to get help with anything from product issues to service requests.        

Chat to our support team on: 

0330 0266 273

OUR ADDRESS

Bristan, Birch Coppice Business Park, Dordon, Tamworth
Staffordshire
B78 1SG

Here to help

Award winning customer services

Whether you need some product advice, help from customer services or to request a spare part or service engineer visit, get in touch with our team today.

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No nonsense guarantees

Every product comes with peace of mind – rigorously tested in our own test lab, everything is covered by a no nonsense guarantee.

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1000s of stockists nationwide

Our nationwide stockists means buying your Bristan taps or showers is easy – and if they don’t have what you want, we’ll deliver to them the next day by noon.

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© Bristan Group Limited 2019

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