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New ranges out now!Bristan introduces the new Polo, Napoli and Qubo ranges

View our ranges now >>>

Contact Us

Our friendly customer service team are available to answer your questions on products, installation, maintenance and servicing.

We’d love to resolve your issue, simply select the question from the dropdown below, all enquiries through our form can currently take up to three working days. Alternatively, call us on the phone number on this page.

Also - our products come with a guarantee, so if you’re still within the guarantee period, please make sure your Register your bristan product before you get in touch.

Our opening hours are: Monday to Friday - 8.30am to 5.00pm

CONTACTING US


Do you need some help or have a question?  You can chat with us, or use the form below to get help with anything from product issues to service requests.        

Chat to our support team on: 

0330 0266 273

We’d love to resolve your issue, simply select the question from the dropdown below. We aim to respond to enquiries within 3 working days.

Here to help

Award winning customer services

Whether you need some product advice, help from customer services or to request a spare part or service engineer visit, get in touch with our team today.

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No-nonsense guarantees

Every product comes with peace of mind – rigorously tested in our own test lab, everything is covered by a no nonsense guarantee.

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1000s of stockists nationwide

Our nationwide stockists means buying your Bristan taps or showers is easy – and if they don’t have what you want, we’ll deliver to them the next day by noon.

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© Bristan Group Limited 2019

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