Bathroom brilliance: Bathroom Centre, Solihull receives the Bristan accolade
: L-R: Gemma Powell (Business Development Manager – Bristan), Phil Baker (Bathroom Centre), Richard Robinson (Bathroom Centre), Nick Webb (Bathroom Centre)
Following the first full year of trading for its Designer Collection products in 2015, Bristan designed this special award to recognise and reward the efforts of the showroom that had consistently demonstrated excellence across several areas. Key focuses include product displays, staff training and knowledge, customer service and marketing efforts.
Beating off stiff competition, Bathroom Centre in the West Midlands has been crowned the 2015 ‘Designer Collection Showroom of the Year’ winner with a special presentation ceremony in its Solihull showroom. In addition to the accolade and a trophy, the Bathroom Centre team also received a bottle of bubbly and retail vouchers.
Ian Hansell, general manager at Bristan comments: “While it was certainly a tough decision, with many of our showroom customers demonstrating an excellent all-round performance, Bathroom Centre really did stand out from the crowd.
“As a business which keeps its customers firmly at the core, Bathroom Centre boasts a very up-to-date product portfolio, knowledgeable team and great customer service. We’re therefore thrilled to be able to award them with this title in recognition of their continued hard work.”
Phil Baker at Bathroom Centre comments: “Having opened in 2010, we’ve enjoyed a remarkable growth year-on-year. The key to our success, we believe, is our continual re-investment back into the business; whether that’s keeping our displays up to date with current trends or boosting our team to ensure all of our customers’ projects are taken care of, from start to finish.
“We’ve always enjoyed working with Bristan over the years and, in particular, have experienced a great response to the Designer Collection range which really is the pinnacle of bang-up-to-date, luxury design coupled with engineering excellence. We’d like to thank the Bristan team for this fantastic award which has come as a big surprise – we’re over the moon.”