Service Centre
We care just as much about our customers as we do about the quality of our products. On this page, you'll find a host of advice and support and, if you can't find what you are looking for, then our fully trained team of customer experience creators are on hand to answer any questions. To speak to someone in the team, please give us a call on 03300 266 273.
Remember you can chat to an expert now...
Spare Parts
If you are looking for a spare part, simply click on the ‘find a spare’ button below.
Alternatively, if you need help, just ask one of our team by clicking on the ‘ask us for help’ button.
FIND A SPARE
Guarantees
At Bristan, we want to make things as easy as possible for our customers. That's why we design products that are easy to fit and use, and that are quality tested to make sure they won't let you down.READ MORE
Returns Procedure
At Bristan, we always aim to offer the very best customer experience, even when you are returning products to us. That's why we have a simple returns process.READ MORE
Caring for your chrome
We've developed a 'Love your chrome' cleaning kit which can be used to look after your Bristan taps and showers.
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Recycling
Bristan Group is committed to its responsibilities under the Directive to recycling and the reduction of landfill in the UK. Bristan Group is proud to be a Zero to landfill company.
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REGISTER A PRODUCT
Register your product with us now and, if you do have any queries after installation, we'll be able to identify your product and give you the best advice quickly.
Register a ProductFAQs
Need some help? Check our FAQs for answers to some of our most commonly asked questions.
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