What
are Bristan taps made of?
How do I clean gold plated products?
What if a tap or mixer drips/leaks?
Do Bristan guarantee valves against dripping? (Ceramic disc OR washer type)
How long will ceramic discs last?
How do the tap heads come off Bristan taps?
On Qube what are the plastic inserts?
On Eclipse and Options what are the plastic inserts?
Why do “Sureflow” taps open on their own?
Why does water come up through the pop up rod hole on a 3 hole mixer?
Why isn’t water coming through the douche on my 3hole bidet?
Why is one tap/mixer/shower more expensive than another?
What
are Bristan taps made of?
All tap bodies are manufactured from brass / and then plated
chrome , gold e.t.c
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How
do I clean gold plated products?
Harsh
abrasives and general bathroom cleaners must NOT be used. These finishes
are softer than chrome plate and special care must be taken when cleaning,
use only diluted washing up liquid or Bristan’s own Goldbrite cleaner
So-called cream cleaners contain powerful solvents and abrasives and must
NOT be used. DO NOT use bleach. Wiping after use will
avoid the formation of scale caused by hard water drying on the surface.
The build up of soap deposits and lime scale will prove difficult to remove
and must be avoided.
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What
if a tap or mixer drips/leaks?
Remove head (usually by removing the “indice cap”
or loosening a grub screw, heads then pull off). Clean seating if tap
has rubber washers/clean discs if CD valves.
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Do
Bristan guarantee valves against dripping?
(Ceramic disc OR washer type) Our 5 year guarantee does not cover valves
which have been damaged by water debris.
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How
long will ceramic discs last?
As long as they are maintained correctly we guarantee all parts
for 5 years – if a cd valve drips it must be cleaned immediately
or debris will damage it and it will need to be replaced.
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How
do the tap heads come off Bristan taps?
Usually by removing the “indice cap” or loosening
a grub screw, heads then pull off.
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On
Qube what are the plastic inserts?
Push the tap head onto these adapters for minor adjustment of
handle position.
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On
Eclipse and Options what are the plastic inserts?
For fixing the heads onto the valves.
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What
does “ Dual flow” mean ?
“Dual
flow” means that the hot and cold water does not mix until it leaves
the spout (i.e. in the basin or sink).
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What
does “Single Flow” mean?
“Single
flow” means that the hot and cold water mix in the spout.
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Why
can I get a mix of water on my BSM when I have it turned to bath but it
runs cold when turned to shower?
Unequal water pressures ( i.e. tank fed hot & Mains fed cold)
; fit pressure reducing valve to higher pressure side.
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Why
does my basin waste leak?
It needs silicone between the flange & basin (it will appear
as if it is the plug that can’t hold water but the water is seeping
under the flange and into the slots on the waste underneath).
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Why
do “Sureflow” taps open on their own?
The
packing nut on top of the valve is loose and needs to be tightened (these
sometimes need to be adjusted to suit site conditions).
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Why
does water come up through the pop up rod hole on a 3 hole mixer?
The packing nut on the spout is loose (second nut up from the
bottom).
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Why
isn’t water coming through the douche on my 3-hole bidet?
You
need to remove the perforated plate and wind up the slotted screw (wind
down to reduce water flow).
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Why
is one tap/mixer/shower more expensive than another?
Difference in size of valve ( i.e. how much water it lets through)/operation
of valve / Technology used / size of tap – how much brass is used
e.t.c. email us.
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.