Bristan Customer Services - looking after your needs.
We are the leading UK supplier of bathroom and kitchen taps. We are widely recognised by plumbers merchants, builders, contractors, architects, merchants and retailers as the industry benchmark for every aspect of product quality and customer service.

After Sales Customer Service Hotline
If for any reason you need advice on technical information, installation or maintenance just call our highly trained staff for assistance on 0844 701 6273.

5 Year Guarantee
All Bristan products are manufactured from high grade materials and are subjected to stringent quality control procedures. Supporting this commitment to quality is a 5 year guarantee against any manufacturing defect. As gold and special colour finishes are softer than chrome plate, a 3 year guarantee covers these finishes.

Infinty™
Our Infinity™ coating creates a hard wearing, non-tarnish finish which will last a lifetime. Infinity™, Physical Vapour Deposition (PVD), is applied to individual component parts prior to assembly. Rigorous testing has proved the finish is scratch resistant, it offers consistency in colour and it will not fade, the reasons why we are delighted to offer a lifetime guarantee on the Infinity™ finish.

24 Hour Delivery Service
Our courier service is fast and reliable. Orders placed before 6.00pm will normally be delivered to you within 24 hours.

Water Regulations Advisory Scheme
All relevant products have been rigorously tested by the WRc and approved by the new Water Regulations Advisory Scheme (formerly the UK Water Byelaw Scheme) and comply with all UK water regulations (subject to correct installation).

ISO 9001 Accredited
We are an ISO 9001 accredited company focused on design, development and technical innovation.